Mission, Vision & Values
MISSION STATEMENT
We are a client-driven multi-disciplinary private physiotherapy clinic in Montreal West committed to the health and well-being of individuals who suffer from work, over-use and sports injuries. We exist to:
- Support the training and recognition of our employees through the provision of innovative programs.
- Deliver superior quality physiotherapy assessments and treatments
- Offer complimentary health professional services
- Coordinate event medical coverage that are beneficial to our affiliates and clients
- Offer our services to our community
VISION STATEMENT
Our vision is to earn the trust and loyalty of our clients and exceed their expectations by hiring, training and recognizing sincere, knowledgeable, ethical, punctual, safe, and committed employees who are able to work as an inter-dependent team with emphasis on healing the body and the mind in order to become a top-of-the-line clinic with the best professionals known to all communities on and off the island of Montreal.
OUR VALUES
TEAMWORK – Demonstrating a positive attitude and working as ONE team, we help each other to succeed
LEADERSHIP and INITIATIVE – Having the courage, creativity and discipline to lead change and shape the future of the company
HONESTY and INTEGRITY – Honesty, integrity and respect are fundamental to everything we do
KNOWLEDGE – Using our knowledge acquired and the desire to learn more is an integral part of our success
SAFETY – Sharing a relentless commitment to producing a safe and injury-free environment
CLIENT DELIGHT – We strive in promoting a positive emotional response and joy that the client feels when interacting with the company’s employees and services.
CLIENT LOYALTY – Gaining client loyalty is the foundation of our business; we value and respect all of our clients
CONTINUOUS IMPROVEMENTS – We achieve personal and company growth by participating in company initiatives (i.e. monthly meetings, in-services etc…)
COMMITMENT TO COMMUNITY – We strive in committing ourselves on the focus of our local community needs and aspirations in order to give back to our clients
EFFICIENCY – We strive for efficiency and effectiveness by meeting our commitments – treating clients, communicating with clients and referring clients within the team
